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ADDRESS

1656 NE 205th Terrace

Miami Florida- 33179

PHONE

786.247.6426

© 2015 by Victoria Lekach. All rights reserved.

CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help!  Send us an email at contact@victorialekach.com

FAQ

 
How do I join your email list?
 

A: You can sign up for our email list in the "Email Sign-Up" section at the bottom of this page.

 

How can I opt out of your mailing list?
 

A: There are two ways to unsubscribe from our email list. We recommend you click on the "unsubscribe" link that can be found on the bottom of any Victoria Lekach email you have received. This will ensure that you unsubscribe and it will happen almost instantly.The second way is to email contact@victorialekach.com and ask to be removed.

 

What should I know about Acrylic Articles?
 

A: You sould know that acrylic is:

  • Waterproof

  • Washable with soap and water

  • Soak in hot water to restore shape

  • Items are conceived to be used for a few hours on the same surface. When used as permanent decorative items, place a protective fabric underneath to avoid sticking

  • Do not write on items with ball pens

  • These objects are not toys, refrain from giving them to small children

  • Acrylic sheets are not microwave, kitchen oven or dishwasher safe.

 

How do I clean acrylic?
 

A: Acrylic care consists of no more than normal wipe-cleaning to keep it looking new. Chemicals should never be used, and care should be taken to avoid scratches.

 

 

 

How can I remove scratches from acrylic?

 

A: Removing acrylic scratches (ones that you can see or feel by passing a fingernail over them) can be accomplished by using Novus2 or Novus3 cleaner, depending on the severity of the scratch.Feel free to contact us for further information.

 

Will acrylic melt?
 

A: While acrylic softens at higher temperatures, it does not actually melt until it reaches 320 °F (160 °C). Therefore, normal household use does not risk melting acrylic. Hot stovetop items should only be placed on an acrylic tabletop surface using a protective trivet or other padding, preferably with rubber cushions. As a safety precaution, never place acrylic directly on or next to an open flame or hot surface.

 

Does acrylic ‘outgas’ or can it be toxicologically harmful?
 

A: No – when used for as directed and in ambient temperatures, acrylic does not pose hazardous nor toxicological effects to health. This material has been classified as non-hazardous under OSHA regulations.

 

How should I clean Acrylic?
 

A: Wash with mild soap or detergent, with plenty of lukewarm water, dry with soft cloth or chamois. Grease, oil or tar can be removed with hexane or kerosene. Solvent residue should be removed by washing immediately.

 

Do Not Use window cleaning sprays (unless recommended for acrylic plastic), scouring compounds, acetone, gasoline, benzene, carbon tetrachloride or lacquer thinner.  These solvents and cause permanent damage to the surface of the plastic, making it appear "frosted".

 

 

TERMS AND CONDITIONS

In General
Victoria Lekach (www.victorialekach.com) owns and operate this Website. This document governs your relationship with Victoria Lekach (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

 

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

 

This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.victorialekach.com.  www.victorialekach.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

 

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

 

Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.victorialekach.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

 

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

 

Intellectual Property, Software and Content
 The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.victorialekach.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.victorialekach.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

 

Terms of Sale
 By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

 

In order to contract with www.victorialekach.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. www.victorialekach.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually www.victorialekach.com or may in some cases be a third party. Where a contract is made with a third party, www.victorialekach.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

 

(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e- mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

 

(b) Pricing and Availability
 Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

 


 

 

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

 

(c) Payment
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

 

(d) Victoria Lekach will only accept returns that have been authorized by the Victoria Lekach Sales Department. Once a return has been authorized, you will be issued a Return Authorization for the return. A request for a return must be made to the Victoria Lekach Sales Department no later than four (4) weeks after the goods were shipped, as stated on the Purchase Order. If a Return Authorization is issued by Victoria Lekach, the goods covered by that Return Authorization must be delivered to Victoria Lekach within four (4) weeks of the Return Authorization issue date or they will not be accepted. A fifteen percent (15%) restocking charge will apply, plus return freight.

 

(e) Please inspect your shipment upon receipt for shipping damage and for correct style, color, size and quantity. Shipping damage claims must be made within five (5) days of receipt. Defective product claims must be made within five (5) days from the delivery date. The restocking and freight charges will not apply to defective products, as determined solely by Victoria Lekach

 

Disclaimer of Liability
 The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.victorialekach.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.victorialekach.com 's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

 

Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

 

Disclaimer as to ownership of trade marks, images of personalities and third party copyright Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.victorialekach.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.victorialekach.com.

 

Indemnity You agree to indemnify, defend and hold harmless www.victorialekach.com its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

 

Variation www.victorialekach.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

 

Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

 

Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

 

Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

 

Entire Agreement
 The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.victorialekach.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.victorialekach.com.

 

PRIVACY POLICY

Victoria Lekach has created this privacy statement in order to demonstrate our firm commitment to privacy.

 

General Statement of Principles

 

As described in detail below, any information we gather at this web site is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.

 

Statistical Data

 

Our servers (as most) track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.

 

 

Personal Information Collected - Order Forms

 

With the exception of credit card info, we store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service. You may elect to have your information completely removed from this system by e-mailing us at contact@victorialekach.com with your request. We do not store any type of sales information.

 

Information Correction or Removal

 

If you wish to correct, update or remove any information about you that may be in our records, please send us e-mail at contact@victorialekach.com with the details of your request. If you wish to contact us further, please find complete contact information on our home page.